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This company is a scam. They have the WORSE customer service I have ever experienced in my 30 years on earth.

I am willing to file a class action suit with you ladies to shut this place down. Todd or whatever his legal name is needs to be stopped. I ordered hair in October a week later the hair was completely matted. I said okay maybe it was a bad batch and I wasn't concerned because they have a posted warranty policy on their website.

The warranty is a lie. There is no warranty. He gave me a store credit. I stupidly made two more purchases because they always have sales.

One purchase the hair was okay, the last purchase (which was partially used from the store credit) matted in less than a week. Ladies please contact me at Nefertiti716@***.com and we can file a class action law suit together. No one can reach anyone via phone. They have blocked me on instagram because I asked what my next steps were.

This man screamed at me on the phone and hung up on me. He called me and threatened to send the police to my door. I have never experienced this level of disrespect in my LIFE. Please contact me and I can discuss next steps on a class action suit, I have several lawyer friends who can help me out with this.

I have contacted the Better Business Bureau already and I am working on contacting instagram to see whether they can shut that page down.

Reason of review: Warranty issue.

Location: Bronx, New York

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I am WITH YOU!!

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Hi I've sent you an email im having a similar experience

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